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Consumer Financial Protection Bureau

Getting the CFPB to Protect Vulnerable Consumers NOT Debt Collection Companies

Almost all Americans pay their debts and most of those who don’t are facing circumstances beyond their control like unemployment, a medical calamity, and other usually tragic occurrences. Congress enacted the Fair Debt Collection Practices Act (FDCPA) to protect those vulnerable Americans from shocking, egregious, and abusive practices by the debt collection industry: calling homes repeatedly day and night; calling employers to get people fired; calling friends, neighbors, and relatives to embarrass people; and g